Privacy Policy

1. Business Information

Business Name: Evergreen Pest Control Service

Website: https://evergreenpestcontrol.in/

Service Areas: Kalyan, Thane, Dombivli, Badlapur, Navi Mumbai, Panvel, Mumbai, Andheri, Jogeshwari, Bhiwandi, Ambernath, Ulhasnagar, and nearby Mumbai Metropolitan Region (MMR) areas.

Services: Cockroach pest control, termite treatment, bed bug treatment, rodent control, mosquito control, ant control, wood borer treatment, bird netting, herbal and eco-friendly pest control, sanitization and disinfection, pest control AMC, pre-construction and post-construction anti-termite treatment, residential pest control, commercial pest control, and industrial pest control.

Contact Number: +91 98335 58234

Email: evergreenpestcontrolservice@gmail.com

2. Information We Collect

We may collect the following information when you contact us or submit an enquiry:

• Full name
• Phone number
• WhatsApp number
• Email address
• City or location
• Address or service area, if provided
• Type of pest control service required
• Property type, such as home, flat, office, society, restaurant, warehouse, or commercial space
• Preferred date or time for inspection or service
• Message or enquiry details
• Website usage information, such as pages visited, enquiry source, and campaign details

3. How We Collect Information

We may collect information through:

• Website contact forms
• Google Ads lead forms
• Phone calls
• WhatsApp messages
• Email enquiries
• Social media enquiries
• Google Business Profile enquiries
• Website analytics and advertising tools

4. How We Use Your Information

We use your information to:

• Contact you regarding your pest control enquiry
• Schedule free inspections or site visits
• Provide service details, estimates, and quotations
• Confirm bookings and service appointments
• Respond to questions or support requests
• Improve our services, website, and advertising campaigns
• Send service-related communication
• Maintain internal customer and enquiry records

5. Google Ads and Lead Form Information

If you submit your details through a Google Ads lead form, we may receive your name, phone number, email address, service requirement, city, and other information you choose to provide.

We use this information only to contact you about your pest control requirement, inspection request, quotation, booking, or related service communication. This Privacy Policy applies to information collected through Google Ads lead forms in the same way as information collected through our website forms.

6. Cookies, Analytics, and Advertising

Our website may use cookies and similar technologies to improve user experience, measure website performance, and understand how visitors interact with our website.

We may use tools such as:

• Google Analytics
• Google Search Console
• Google Ads
• Google Tag Manager
• Website contact forms
• Call and WhatsApp tracking tools

These tools may collect non-personal usage data such as page visits, device type, browser type, approximate location, traffic source, and campaign performance.

7. Sharing of Information

We do not sell your personal information.

We may share limited information only when necessary with:

• Our internal team
• Service technicians
• Customer support staff
• Website, hosting, email, analytics, or advertising service providers
• Legal or regulatory authorities, if required by law

Information is shared only for service delivery, customer communication, business operations, advertising measurement, or legal compliance.

8. Data Security

We take reasonable steps to protect your information from unauthorized access, misuse, loss, or disclosure. However, no method of online transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We keep enquiry and customer information only as long as necessary for business, service, legal, accounting, or customer support purposes.

You may request correction or removal of your personal information by contacting us using the details in the Contact Information section below.

10. Your Choices

You may contact us to:

• Ask what information we have about you
• Correct inaccurate information
• Request deletion of your information
• Opt out of promotional communication
• Ask questions about this Privacy Policy

11. Third-Party Links

Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices or content of third-party websites.

12. Children’s Privacy

Our services are intended for adults, homeowners, businesses, and property decision-makers. We do not knowingly collect personal information from children.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.